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Net2Phone Smart Cloud Communications

Powerful, Flexible, and Cost-Effective Solutions for Your Business.

About Net2Phone

Net2Phone provides a feature-rich, all-in-one cloud communications platform designed to help businesses communicate more effectively and affordably. With a strong emphasis on value, including unlimited international calling plans, and powerful integrations like Microsoft Teams, Net2Phone delivers an exceptional, unified communications experience. As a subsidiary of IDT Corporation, they leverage a global, carrier-grade network to ensure reliability and call quality.

Core Platform Solutions

All-in-One UCaaS Platform

Net2Phone's unified communications solution combines all the essential tools your business needs to stay connected and productive. From voice and video to messaging and contact center features, it's a complete package for modern communication.

Key Features:
  • Cloud Phone System: Robust VoIP calling with advanced features like call recording, queues, and IVR.
  • Unlimited International Calling: Call over 40 countries at no extra cost with every user plan.
  • Video Conferencing: Host secure HD video meetings with screen sharing and collaboration tools.
  • Business Messaging: Send and receive SMS and MMS messages from your business phone number.
Benefits:
  • Significantly reduce your monthly communication expenses.
  • Enable your team to work from anywhere on any device.
  • Project a professional image with an enterprise-grade phone system.
  • Simplify vendor management with a single, all-inclusive platform.

Microsoft Teams Integration

Add powerful, reliable, and cost-effective voice capabilities to the Microsoft Teams platform. Net2Phone's direct routing integration allows your users to make and receive global calls directly from the native Teams interface.

Key Features:
  • Native Calling in Teams: Use the Teams dial pad to make calls with Net2Phone's carrier network.
  • Global Calling Plans: Leverage Net2Phone's unlimited international calling within the Teams app.
  • Advanced PBX Features: Access call routing, IVR, and other features not included in standard Teams Phone.
  • 24/7/365 Support: Backed by expert support for a seamless experience.
Benefits:
  • Enhance the value of your Microsoft 365 investment.
  • Lower your telecommunication costs, especially for international calls.
  • Improve calling reliability and feature set compared to standard options.
  • Keep users in a single, familiar application for all communications.

Contact Center Essentials (Hoot)

Power up your customer service with Hoot, Net2Phone's integrated contact center solution. It provides the essential tools your team needs to handle customer calls professionally and efficiently, without the cost of a full enterprise platform.

Key Features:
  • Call Queues & Skills-Based Routing: Ensure callers are directed to the right agent every time.
  • Real-Time Dashboards: Monitor live call activity, agent status, and queue performance.
  • Agent Analytics: Track key metrics to measure performance and identify coaching opportunities.
  • Listen, Whisper, Barge: Allow supervisors to monitor calls and assist agents in real-time.
Benefits:
  • Improve customer satisfaction with reduced hold times and better service.
  • Increase agent productivity and first-call resolution.
  • Gain valuable insights into your customer service operations.
  • Affordably add professional contact center functionality.

Ready for Smarter, More Affordable Communications?

Let KDE Technology show you how Net2Phone can upgrade your business communications while lowering your costs.

Request a Free Quote